1. 🎯 Phase Summary
| Phase | Phase 4 · v1.1 Post-Production |
| Duration | 5 Apr - 27 Jun 2027 (12 weeks · 4 sprints × 3 weeks) |
| Goal | Deepen production modules with real-world data · ship M10 Wearables · self-service onboarding · M4+ Telehealth · scale 5-6 tenants → 10 |
| Capacity | 6.0 FTE (2 BE + 1 FE + 1 prompt + 1 DevOps + 1 Onboarding) + 0.5 Founder + 0.5 Doc Zam |
| Velocity target | ~75 SP/sprint × 4 = 300 SP total |
| Blocked by | Q6 cert · 30-day production stability watch passed |
| Blocks | v1.2 (Q3 2027 · multi-state expansion) |
| Phase exit date | 27 Jun 2027 · v1.1 retro · 10 tenants live |
Sprint length change: 2-week sprints (build phase) → 3-week sprints (sustain phase). Reason: production support eats ~25% of capacity; longer sprints reduce ceremony overhead.
2. 🎨 v1.1 Themes
- Theme 1 · Listen to data: Pilot + production gave us 4 months of usage data. Where do doctors override? Which triages go wrong? Which Rx flags miss? Sprint 4.1 closes those loops.
- Theme 2 · Add what patients asked for: Top patient request from pilot NPS surveys: "Can you read my BP cuff?" "My CGM?" Sprint 4.2 ships M10 Wearables.
- Theme 3 · Stop being the bottleneck: Onboarding takes 10 days because we're hands-on. Sprint 4.3 ships self-service onboarding wizard · target: 2-day cycle.
- Theme 4 · Extend the moat: Doctors love M4 ambient SOAP. Telehealth needs the same. Sprint 4.4 ships M4+ video consultation.
3. 🏃 Sprint Catalog
4.1
5-25 Apr 2027
Module Deepening · M1 + M4
Production-data-driven refinement. Triage accuracy push 90→95%. SOAP override-rate analysis. CPG corpus expansion. Doctor preference layer.
4.2
26 Apr-16 May 2027
M10 · Wearables + IoT
BP cuff · glucometer · CGM · Apple Watch · Samsung Health. Continuous vitals → patient profile · trend dashboards · alerting.
4.3
17 May-6 Jun 2027
Self-Service Onboarding
2-day cycle (vs 10) · onboarding wizard · auto-provisioning · video training · per-tenant feature flags · BD-driven scale.
4.4
7-27 Jun 2027
M4+ Telehealth Video
Video consultation · WebRTC · ambient SOAP works on video stream · e-prescribing · post-consult digital handover.
4. 📅 12-Week Timeline
Week Date Activity W1 5-11 Apr Sprint 4.1 kickoff · M1 production-data audit W2 12-18 Apr Sprint 4.1 mid · CPG corpus expansion W3 19-25 Apr Sprint 4.1 demo · 4.2 prep W4 26 Apr-2 May Sprint 4.2 kickoff · M10 schema · vendor APIs W5 3-9 May Sprint 4.2 mid · BP cuff + CGM working W6 10-16 May Sprint 4.2 demo · 4.3 prep W7 17-23 May Sprint 4.3 kickoff · onboarding wizard MVP W8 24-30 May Sprint 4.3 mid · auto-provisioning live W9 31 May-6 Jun Sprint 4.3 demo · 4.4 prep · 7th tenant onboarded via wizard W10 7-13 Jun Sprint 4.4 kickoff · WebRTC base · video stream → Whisper W11 14-20 Jun Sprint 4.4 mid · ambient SOAP on video verified W12 21-27 Jun Sprint 4.4 demo · v1.1 phase retro · 10 tenants live
5. 🎯 Priority Matrix
| Item | Patient impact | Doctor impact | Scale unlock | Verdict |
|---|---|---|---|---|
| M1+M4 deepening (4.1) | HIGH | HIGH | MED | ✅ Ship first · production debt |
| M10 Wearables (4.2) | HIGH | MED | MED | ✅ Patient-requested · differentiator |
| Self-service onboard (4.3) | — | — | HIGH | ✅ Required for 10+ tenants |
| Telehealth M4+ (4.4) | HIGH | HIGH | HIGH | ✅ Moat extension · defer no further |
| MyKad integration | LOW | LOW | MED | ⏸️ Defer to v1.2 · KKM partnership dependency |
| BCN/Tamil PA | MED | — | HIGH | ⏸️ Defer to v1.2 · prompt eng resource constrained |
| DICOM viewer expansion | — | HIGH | LOW | ⏸️ Defer to v1.2 · radiologist clinic onboarding first |
| Care plan module M11 | HIGH | MED | MED | ⏸️ Defer to v1.2 · chronic care ICD bundle needed first |
6. 👥 Team Capacity (steady-state v1.1)
| Role | Allocation | Note |
|---|---|---|
| Eng Lead / BE | 1.0 FTE | ~25% production support · 75% v1.1 |
| BE Dev 2 | 1.0 FTE | Same split |
| FE Dev | 1.0 FTE | UX iterations + new module UIs |
| Prompt Eng | 1.0 FTE | 4.1 corpus · 4.4 video prompt tuning |
| DevOps | 1.0 FTE | Wearables infra · WebRTC TURN servers · scale tuning |
| Onboarding Lead | 1.0 FTE | 4.3 wizard owner · existing cohort support |
| Founder | 0.5 FTE | BD · scale partnerships · phase retro |
| Doc Zam | 0.5 FTE | Clinical sign-off · advisory · case panel review |
7. 📈 Success Metrics
10
Tenants by 27 Jun
≤2 days
Self-service onboarding
≥95%
Triage accuracy (up from 90%)
≥30%
Patients with wearable linked
≥10/wk
Telehealth consultations
99.7%
Uptime (up from 99.5%)
| Metric | Baseline (production) | Target end of v1.1 |
|---|---|---|
| Tenants live | 5-6 | 10 |
| Onboarding cycle | 10 days | ≤ 2 days (self-service) |
| Triage accuracy | 90% | ≥ 95% |
| SOAP override rate | 12% | ≤ 8% |
| Patients with wearables | 0% | ≥ 30% |
| Telehealth weekly volume | 0 | ≥ 10 |
| Production uptime | 99.5% | 99.7% |
| NPS (patients) | 52 | ≥ 60 |
8. ✅ Phase Exit Criteria (27 Jun)
- All 4 sprints (4.1-4.4) demoed and signed off
- 10 tenants live on production · stable for 7+ days each
- Self-service onboarding cycle proven on tenant 8, 9, 10
- M10 Wearables: 30%+ patients linked at least one device
- Telehealth: 10+ video consultations completed clinically · sign-off rate ≥ 95%
- v1.1 retro complete · learnings documented
- v1.2 plan drafted · prioritisation locked
- Updated pen-test light review · no regressions
- Doc Zam clinical sign-off on v1.1 entirety
9. 🔭 Beyond v1.1 (Q3-Q4 2027)
- v1.2 (Q3): M11 Care Plans (chronic) · BCN/Tamil patient PA · MyKad NRIC integration · DICOM expansion · 20-tenant target
- v1.3 (Q4): Multi-state expansion (Penang · Kuching · KK pilot) · second Hi-End server (load shed) · MOH partnership exploration · 40-tenant target
- v2.0 (2028): Specialty modules (paeds-deep · OG-deep · cardio-deep) · API marketplace · partner channel (insurance · pharma) · 100+ tenant target